Crystal Windows Sponsors Major Winter Festival

FLUSHING, NY, November 28, 2018 –National manufacturer Crystal Window & Door Systems, based in New York City, is a major sponsor of the inaugural NYC Winter Lantern Festival at Snug Harbor on Staten Island.  The 5-week event, which runs Wednesday to Sunday evenings from November 28, 2018 through January 6, 2019, is an outdoor seven-acre cultural celebration featuring breathtaking holiday light displays and traditional Asian performing arts, as well as interactive exhibits.

“Crystal is proud to be a sponsor of this exciting festival of art and culture right here in New York City,” said Thomas Chen, Chairman and founder of Crystal Windows.  “Through our non-profit Crystal Foundation and other organizations I helped establish, Crystalsupportsart, educational, and cultural initiatives, and this Winter Lantern Festival is a perfect example of such an effort.  The festival highlights the craft of Chinese lantern making, with some exhibits as tall as 30 feet, as well as performances by dancers, martial artists, and painters.  It promises to be a thrilling time for all ages.”

Chen and The Crystal Foundation are longtime patrons of the arts.  In addition to a vast private collection of antique Chinese wood windows and doors, Chenis in the process of establishing in Dutchess County, New York, a large outdoor art and nature preserve. In New York City, Chen supports permanent exhibit halls at Queensborough Community College’s Art Gallery andThe Queens Museum showcasing the works of international artists.

The NYC Winter Lantern Festival is held at Snug Harbor on Staten Island, evenings Wednesday through Sunday each week starting November 28 until January 6.  Admission starts at $15 and includes all exhibits and performances.  The NYC Winter Lantern Festival is produced and managed by New York Events & Entertainment.  Snug Harbor Cultural Center & Botanical Garden is a regional destination that offers arts, education, horticulture, agriculture, and recreation on a large open campus with several restored New York City landmark buildings,14 distinct botanical gardens, and an urban farm.  For directions and further information, see or

Crystal Provides Waterfront Views for Queens, NY Luxury Condos

FLUSHING, NY, October 30, 2018 –New energy efficientCrystal windows and doors provide spectacular views for apartments at the newly constructed Allura Waterfront Resort in Queens, New York. Crystal Window & Door Systems, the award-winning national manufacturer, provided 842 high-end windows and sliding and swing terrace doors for the striking new development at 109-09 15th Avenue in College Point, NY.  The 6-story Allura building with 134 apartments has floor-to-ceiling glass and metal panel façades on multiple sides of the building, offering occupants great views of the waterfront and LaGuardia Airport across Flushing Bay.

The Allura complexis U-shaped, with two parallel wings that protrude towards the water, and most of the units have full-length glass railed balconies. Crystal windows and doors were combined in horizontally ganged and vertically stacked configurations to provide most of the apartments’ floor-to-ceiling glass façadeelements. The majority of the window products supplied were the Crystal architectural Series 8500 Aluminum Outswing Casement and Series 8510Aluminum Fixed Picture windows.  Over 700 of these windows were used, predominantly in 2-, 4-, or 6-window configurations in sizes up to 84” wide by 96” tall.  In some instances, operating casements and fixed sashes were combined in dual panel master frames.

“Crystal’s high-end architectural window line is perfect for this type of project,” said Joe Zhao, Crystal’s project manager for the Allura condo development.  “Our 8500 Series offers strength, beauty, weather resistance, sound attenuation, and clean narrow contemporary sightlines, enhancing the architect’s design and the building’s location on the waterfront across from the airport.”

The Crystal Series 8500 Casement with 2-⅝” frame has an outstanding AW-PG100 rating, dual-arm operator, and double row bulb weatherstripping.  For this project, the casements were specified with a beautiful satin chrome operating handle and 4” sash opening limit devices. The Crystal Series 8510 Fixed Picture also has a 2-⅝” frame depth and is AW-PG85 rated.

To provide building residents access to the extensive balconies, over 120 heavy-commercial Crystal Series 1280 Aluminum Sliding Patio Doors were installed.  The 2-panel sliding doors were fabricated in large sizes up to 72” wide by 96” tall.  In some instances, the Series 1280 doors were combined with two sidelight windows to span floor-to-ceiling openings 96” wide by 96” tall. The Series 1280 has a strong frame depth of 4-916”, an AAMA AW-PG50 rating, adjustable dual-tandem, stainless steel ball bearing rollers, and a heavy-duty latch handle.

Additional access to the balconies in the larger apartments was provided by 22 of the Crystal Series 1450 Aluminum Swing Terrace Door.  Specified at 36” wide by 96” tall, these Crystal floor-to-ceiling products continued the building’s use of impressive glass façade elements.  The Series 1450 has a frame depth of 3-¼”, an advanced insulated strut thermal break system and is AW-PG75 rated.  The door has a multi-point lock system and an opening limit bar for added safety and security, especially important with a wind-gust prone waterfront exposure.

All the Crystal window products feature 1” insulated glass units (IGUs) with Vitro316” Solarban 60 low-E glass and argon gas filling.  Tempered glass was used where required by code or otherwise appropriate.

The Crystal combination window and door systems used 3-piece and other mullion systems to gang and stack the units.  Setting and anchoring the window systems in place was facilitated with a variety of Crystal installation accessories including head and jamb receptors, subsills, sill pan flashing, snap trim with clips, L and F shape clips, and other anchoring components.

Most of the Crystal windows, doors, and exposed mullion and anchoring accessories were finished with a durable AAMA 2604 rated Simulated Anodized Silver powder coat paint.  Windows installed in the building’s brick façades, which face the adjoining streets, were finished in AAMA 2604 Bronze color powder coat paint.

Waterfront Resort, Inc. of Corona, NY, is the owner of the Allura condo development.  Lam & Lam Design, also of Corona, is the project architect and engineer.  The general contractor is King’s Construction USA Group, Corona, and the fenestration installer is Marvel Contracting of Oakland Gardens, Queens. Gamco Corporation of Flushing, NY, supplied the extensive balcony glass railing systems.

The 180,000 sq. ft. building includes 134 apartments in 1-, 2-, and 3-bedroom layouts, underground parking, and will have 70 boat slips when the marina area is completed.  A fitness center, spa, pool, and sundeck add to the resort atmosphere.  A spacious, attended lobby welcomes residents and first floor conference room and business center are available for events. The Allura Waterfront Resort has been nominated for several local area building awards, in part due to the complexity and challenge of the project site, which requiredextensive pilings and bulwarks for stability of the site prior to construction of the foundation and building.

Crystal Windows Supplies New Luxury Jersey City High-Rise

FLUSHING, NY, August 17, 2018 –National award-winning manufacturer Crystal Window & Door Systems has supplied heavy-commercial aluminum windows and louver HVAC panels for the new luxury rental high-rise The Lenox in Jersey City, NJ.  Located at 207-213 Van Vorst Street, the 15-story building used a total of 2,043 energy efficient Crystal windows and 155 louver panels supplied through Crystal, factory installed in the window framing.

Situated in the resurgent Paulus Hook neighborhood of Jersey City, the building features 255 rental studio, 1-, 2-, and 3-bedroom apartments and ground floor retail space.  The inclusion of several roof setbacks, a courtyard, and a mixed façade of brick, metal panels, with large expanses of glass windows affords The Lenox great architectural appeal.  Adjacent to the waterfront, Crystal’s fenestration provides apartment occupants with outstanding views of New York City, the Hudson River, a nearby marina, and Jersey City’s booming downtown district.

The Lenox project predominately used the Crystal Series 5100 fixed picture aluminum windows, with nearly 1,000 units ordered.  This 3-¼” frame window boasts an outstanding AW-PG100 AAMA rating and several of the individual Series 5100 units were specified as large as 59-¾” x 108”.  While most of the Series 5100 windows were outfitted with the traditional double-glass insulating glass units (IGUs), many received a louver glazing to accommodate the apartment PTAC units.  Reliable Architectural Products of Geneva, AL supplied155Model AEL-42 Type 7116 louvers, which were factory installed by Crystal into the Series 5100 window frames.

The project also involved the use of almost 900 Crystal heavy-commercial Series 5600 aluminum two-lite sliders.  The 3-¼” jamb depth Series 5600 window is AW-PG40/PG50 AAMA rated and features a continuous full-height anti-drift pull rail, stainless steel sash rollers, and optional metal sash stop limit devices.  Some of The Lenox building openings called for large individual sizes of the Series 5600, up to 94” x 75”.

The third Crystal window used by the Jersey City project was the Series 8910 aluminum fixed picture window, with about 200 of this heavy-duty architecturally rated 3-¼” window supplied.  The Series 8910 was incorporated in the façade design in some instances to provide tall unobstructed floor-to-ceiling views, up to 98-½” high.

Many of the windows for The Lenox were combined in large vertically stacked and horizontally ganged configurations.  Some combination units formed mini-window wall systems and included as many as 9 individual windows spanning impressive openings as large as 184” wide by 122” tall.  A variety of Crystal stack, 3-piece, and H-mullionswere used to securely join the units.  Crystal’s high-performance subsill with receptor and receptor clip systems anchored the combination and individual windows to the building openings.

All the Crystal windows were finished in a durable AAMA 2604 environmentally sustainable special Crystal Grey or bronze powder coat paint color.  All three of the project’s Crystal window models feature 1” IGUs.  Depending on specific building openings and code requirements, the IGUs were specified with either 316” or ¼” double-pane glass, much of which was tempered.  All IGUs were supplied with Vitro Solarban 60 glass with Argon gas filling.

The developer for the project were Fields Development Group of Hoboken.Also from Hoboken, the project architect was the Marchetto Higgins Stieve firm and Fields Hi-Rise Construction served as General Contractor.  McLaren Engineering Group of Woodcliff Lake, NJ provided structural engineering design and construction support for the project.

Crystal Windows Receives Crain’s NY Family Business Award

FLUSHING, NY, July 9, 2018 –Crystal Window & Door Systems was recently recognized as one of the most notable family businesses in the New York metro area by Crain’s New York Business magazine.  In the June 25th, 2018 edition of the magazine, Crain’s presented the winners of its inaugural Family Business Awards.  Crystal was one of 15 family-owned and operated companies selected from a broad field of more than 100 nominees for their success and positive impact on the region’s economy.  The winning companies were also honored at an evening reception held at Crain’s Manhattan headquarters on June 28.

Founded in 1990 by Thomas Chen in a small commercial garage in Queens, Crystal has expanded many times over the years and now has nearly one million square feet of production space across the country with more than 700 employees.  Its headquarters remain in New York City where the company began.  Crystal manufactures almost500,000 windows and doors annually, and its products are sold in over 40 states.  The company is a perennial Window & Door Magazine Top 100 Manufacturer in North America, now ranking in the top third of the list.
Winners of the Crain’s Family Business Award represent many sectors of the New York economy including manufacturers, wholesalers, retailers, and service providers.  Of the winning companies, Crystal is the largest manufacturer, and among the largest company in terms of revenues, number of employees, and national presence. Nominations for the award came from the business community, Crain’s editorial board, and from several local Chambers of Commerce and economic development organizations.


Thomas Chen’s son Steve joined the firm in 2003, taking on greater responsibility with each company expansion, and he was named President in March 2018.  “Learning the business from the ground up from my father made me ready to take the helm,” said Steve Chen.  “My father has always worked hard at making the business better every day, and this entrepreneurial spirit is instilled in all our employees.”  Thomas is now Chairman of Crystal and its subsidiaries, and he focuses on business expansion opportunities as well as cultural foundations he established and other philanthropy.


Thomas and Steve Chen consider Crystal employees part of their extended family, offering skills training, managerial development, promotional and education opportunities, and competitive benefits.  “We definitely believe in investing in our people, and many of our employees have been with Crystal for over 15 years,” said Steve Chen.  “A lot of our customers have also been with us from the beginning, which is a testament to the skill and dedication of our team.  We’re proud of the business we built and honored by the recognition Crystal has received from Crain’s and the New York business community.”


Crain’s New York Business, the leading New York business magazine, focuses on the New York business community, with important insights, analysis and opinion.  Crain’s reports on emerging trends, interviews with thought leaders and industry experts, and covers commercial opportunities, economic changes, politics and more.  The Crystal Windows’ story was featureda few years ago on Crain’sNew York Stories television show which aired on the New York City Life regional cable network.  In 2016, Steve Chen was named to Crain’s 40 Under 40List as a young executive making a positive impact in the region.

Crystal Windows “Dunk Tank” Fundraiser for St. Mary’s Kids

FLUSHING, NY, June 19, 2018 –As part of its recent New York area Top Customer Recognition Celebration, Crystal Window & Door Systems featured a “Dunk Tank” fundraiser for St. Mary’s Kids.  Crystal President Steve Chen, along with other executives, volunteered to be plunged into a tank of water as their trade customer guests tossed balls at the release target in exchange for contributions.  The company executives were immersed numerous times to the delight of the crowd, and the event raised $1,100 for St. Mary’s Hospital for Children.

The Crystal Top Customer Recognition Celebration was held at Terrace on the Park in Corona, NY, and was attended by over 300 fenestration trade customers, company suppliers, business affiliates, and company staff.  The carnival-themed evening featured games of skill, a sledge hammer bell-ringing challenge, prizes, magicians, musical guests, and summer barbeque food in addition to the “Dunk Tank” fundraiser.

For nearly 150 years, St. Mary’s Hospital for Children, located in Bayside, NY and Long Island, has provided advanced medical care for children born or stricken with life threatening illnesses and conditions, and support for their families.  Their programs now touch 4,000 children a day, both at St. Mary’s facilities and at homes throughout the New York metro area.  A supporter for many years, Steve Chen was honored by St. Mary’s at their 2017 Gala Dinner which raised over $630,000 for the hospital.

Crystal Windows Adds Vinyl Window Line to Newest Factory

FLUSHING, NY, June 18, 2018 –National manufacturer Crystal Window & Door Systems has expanded production at its newest factory in Northeast Pennsylvania (NEPA) with the recent addition of the Crystal Series 100 vinyl window line.  The addition provides the company with greater production capacity and affords the company greater flexibility in production scheduling.

In late 2015, Crystal acquired the PA factory, which required significant renovations and reconfigurations to accommodate window manufacturing operations.  Since production start up in 2016, Crystal has been assembling three of the company’s 20 product lines there, and the Series 100 vinyl line is now the fourth.

“We’ve spent time and effort renovating and preparing our facility for new production lines and now we are ready to utilize the space,” said Craig Calderone, General Manager for Crystal’s PA operation.  “Crystal is currently fabricating three aluminum products here and now that we’ve added the appropriate saws and assembly equipment, the Series 100 will be the first of many more Crystal vinyl products to come.  Further into the future we even have plans to add vinyl extrusion capabilities at this facility.”  Presently Crystal extrudes vinyl window profiles only at its New York factory.

The Crystal Series 100 vinyl window line is the company’s longstanding and popular basic vinyl model, offering good value and easy installation.  The 3-¼” frame depth double-hung window has tilt-sashes, full width lift rails, constant force balances, dual vent locks, and half-screens.  For enhanced energy efficiency, the product’s ⅞” insulating glass unit comes standard with low-E coating and Argon gas filling.  Options include triple IGUs, between-the-glass grids, and spiral balances.

The Series 100 vinyl window is the first of several vinyl product lines slated to be fabricated at the Crystal NEPA factory.  New vinyl welding and corner cleaning equipment is scheduled for delivery and installation later this year, allowing many more of Crystal’s vinyl window and door lines to be manufactured there.

Crystal Windows Receives AAMA Milestone Award

FLUSHING, NY, May 7, 2018 –At its 81st Annual Conference this past February, the American Architectural Manufacturers Association (AAMA) recognized Crystal Window & Door Systems on its milestone 25 years of membership.  AAMA is the leading fenestration association which establishes performance testing standards for the window and door industry.

“Crystal has been a member of AAMA since 1992, practically since we opened our doors for business,” said Steve Chen, President of Crystal Windows.  “Early on we recognized the technical value, professionalism, and prestige participation in this association brings to manufacturers, and we knew it was a tremendous source of information critical to our success.  Over the course of our quarter century of membership, we’ve gained knowledge of window design and performance standards and code requirements, and we have ensured our products are tested and certified to these high standards.”

Also through its membership in AAMA, Crystal has been trained and approved as an instructor for architect and fenestration installer courses.  As an approved trainer, Crystal conducts the two-day InstallationMaster® Training and Certification Program originally designed by AAMA for window installers, helping many of its installation customers receive this professional credential.

“Crystal is proud of its long-term dedication to furthering the growth, stature, and professionalism of the fenestration industry, and the company’s commitment as a member of AAMA is one demonstration of that,” said Chen.  “We look forward to continuing to be a part of this organization for many years.”

Since 1936, AAMA has been an advocate for the fenestration industry, addressing standards, testing, certification, and building code issues on behalf of product manufacturers, suppliers and test labs with member participation.  Membership in AAMA has come to be recognized as a symbol of a fenestration manufacturer’s commitment to professionalism.

Pennsylvania State Rep Karen Boback Tours Crystal Windows

BENTON TOWNSHIP, PA, May 24, 2018 – Karen Boback, the Representative from the Pennsylvania House for the 117th District, recently toured the new Crystal Window & Door Systems production facility in Benton Township, Lackawanna County, PA.  Crystal Windows is a national manufacturer of vinyl and aluminum frame windows and their Northeast PA 336,000-ft2 factory, only a little over two years old, is one of the newest and fastest growing industrial facilities in State Representative Boback’s district.

During the tour Representative Boback viewed the impressive operation which currently employs over 90 workers producing insulated glass units, vinyl and aluminum frame windows, and aluminum frame doors.  She also had the opportunity to meet Crystal President Steve Chen, learn of Crystal’s expansion plans, and discuss the needs of businesses regarding high school and community college career guidance, education, and training for potential future industrial workers.

“It was great that Representative Boback was able to see our factory here in Northeast Pennsylvania and get a sense of how committed Crystal is to the region and its workforce,” said Chen.  “With her background and support for education at all levels, she understands just how important education and vocational training is to the future of manufacturing in Lackawanna County.”


Crystal Windows Executives Expand Corporate Roles

National manufacturer Crystal Window & Door Systems is pleased to announce that its Chief Operating Officer Steve Chen has been appointed as President. Company founder Thomas Chen previously held this position, and he is now named Chairman. The new corporate roles are effective March 1, 2018. The promotion of Steve Chen reflects his expanding role in directing the strategic initiatives and operations of Crystal Windows, as well as its related subsidiaries and affiliates across the country. It also marks the smooth transition from the founding generation of this family-owned business to the next generation. “Steve’s leadership has brought Crystal to new heights, and he has many exciting plans for this company going forward,” said Thomas Chen, Crystal Chairman, and Founder.

Since taking the role of COO four years ago, Steve has focused on integrating Crystal’s primary operations in New York with its other national production facilities in St. Louis, Scranton, Chicago, and Riverside, CA, resulting in greater capacity, flexibility, and responsiveness. He expanded the company’s staff of sales, customer support, and engineering professionals to meet the more sophisticated needs of Crystal’s customers. Steve embarked on a significant investment in a new multi-million dollar enterprise-wide
computer system to manage the company’s quoting, sales, production, delivery and other vital operations, and allow qualified trade customers to quote and place orders directly in the Crystal system. Under his direction, the company also invested in major new
equipment and expanded factory space at all its locations.

In other activities, Steve Chen served as the President of the 100-member Northeast Window & Door Association, completing the successful merger of this organization with the national Window & Door Manufacturers’ Association. He serves as a judge for Window & Door Magazine’s national annual industry achievement award program, and he is active with much local business, community, charitable, and educational organizations.

Thomas Chen started Crystal Windows in 1990, after coming to America from his native Taiwan and working in several jobs in New York City. With drive, entrepreneurial spirit, and an instinct for an opportunity, he built Crystal into a national fenestration leader.
Crystal now produces nearly 500,000 windows and doors per year has a national workforce of over 700, and boasts almost one million square feet of manufacturing space. Philanthropically, Thomas established several organizations to promote Taiwanese culture and art, and to support higher education programs for immigrants. Besides his philanthropic and charitable endeavors, Thomas will continue his corporate involvement with strategic investments to serve the design and construction market.

Crystal PA Adds New Comprehensive State-of-the-Art Glass Line

BENTON TOWNSHIP, PA, January 26, 2018 – Continuing the expansion of capabilities at its Northeast Pennsylvania production center, national manufacturer Crystal Window & Door Systems recently added a new state-of-the-art insulated glass unit (IGU) fabrication line at its Benton Township, PA factory.

The new equipment has the ability for automated assembly of triple pane insulated glass units (IGUs). With an investment of several million dollars, the new equipment has greatly increased capabilities and overall window production capacity for the manufacturer. “We specified and purchased top of the line equipment from leading

Manufacturer of Commerical windows in CAUS manufacturers, including GED Integrated Solutions and Billco Manufacturing, to create our new automated insulated glass unit line,” said Steve Chen, COO for Crystal. “This allows our Pennsylvania factory to complete many more window orders much more quickly and automates the production of energy efficient triple IGUs. Now Crystal can rapidly produce triple panes, as well as double panes, with improved uniform quality.” The new glass line includes several cutting, washing, spacer, IGU, gas filling, and grid fabrication components, which were integrated into one seamless operation. Three of the central components of the new IGU line were provided by GED Integrated Solutions of Twinsburg, OH. The GED Automated Tri-Lite Assembly System (ATLAS) allows triple-pane and dual-pane IGUs to be fabricated quickly and efficiently without any operator handling of center glass panels. Using automated “touch-free” Bernoulli vacuum lift technology to suspend the middle lite, the ATLAS equipment ensures contamination-free placement and alignment of triple IGUs. The ATLAS system delivers newly assembled IGUs to a GED Smart oven.

The GED Intercept i-3 spacer frame equipment accommodates steel coil of different alloys including stainless steel and tin plate, and in varying widths. Through precise control and rapidly selecting from the preloaded 10-spool rack, the GED system can produce variable thickness spacers, automatically. Billco Manufacturing of Zelienople, PA supplied its Z-Series automated glass cleaning system which accommodates glass thickness up to 19 mm and panel widths up to 96”. The Z-Series is engineered for easy maintenance and cleaning, greatly reducing operating expenses and downtime. Integrated Automation Systems OptiGas of Bedford Heights, OH, supplied its Automatic Free Fall Glass Loader, which directly integrates with the new glass cutting system and can drop glass from two sides in sizes up to 96” x 130”. The glass loader is synchronized with the new Billco CNC 2200 system featuring the Z-95 cutting head with edge deletion.

The equipment utilizes glass optimization software, precise CNC controls, and a rapid servo-controlled cutting wheel to cut glass accurately and reliably. Rounding out Crystal’s comprehensive new glass line are two more major pieces of equipment. The FastGas argon filling and monitoring system, also from Integrated Automation Systems, can fill and verify standard IGUs in as fast as 10 seconds with one operator. Using “Twin-Turbo” precise and reliable technology and automatic calibration, the system dramatically improves argon filling efficiency and quality. Its OptiClose Plug easily and quickly creates a solid mechanical seal, for the argon fill port, a vast improvement over screw inserts. Last, but not least, a “between-the-glass” grid fabrication line by Dailey Automation Systems automatically optimizes, cuts, and notches flat and contour grids by batch without operators. Installation of all the glass line components was accomplished using equipment supplier and in-house technicians. Crystal Pennsylvania has hired 9 additional employees for the new glass line and related operations. Crystal is planning additional equipment acquisition for the PA factory for 2018, including vinyl window assembly machinery enabling most of Crystal’s vinyl windows and doors to be made in PA as well as New York.